Website Policies
Purchases not made directly from Sensational Concepts should
be returned to the retailer directly in accordance with their
return policies. Sorry, but we can not accept a return if you did not purchase from us.
All policies listed here pertain only to purchases
made directly from Sensational Concepts. Each distributor is responsible
for their own policies.
Our Guarantee: We guarantee the quality of our products.
If you are not entirely satisfied with your order, you may return
it within 30 days (in resalable condition if applicable) for a
credit or refund, less shipping and handling charges. Please contact
us prior to returning items for return instructions. Please ship
returns prepaid by USPS, UPS, FedEx, or other traceable means.
Shipping: Orders are normally be shipped within 1 - 2
business days, but as we regularly trabel to different shows,
shipment could be delayed. Most shipments are FOB Grandview TX,
USA and subject to availability at our warehouse. We will contact
you if items you ordered are not available for immediate shipment.
Please note: Items ordered together are not always shipped together.
International Shipments: It is the customer's responsibility to pay any customs duties, brokerage charges, or other fees that may be added by your customs authority or shipping carrier.
Who We Are: ubalm is manufactured for and distributed
by MBMA Corporation, a family owned business in the midwest. Sensational
Concepts is the Premier US distributor for ubalm products.
Unforeseeable Delays: The Internet is a global network that is not maintained by any one entity. It is possible to experience outages and delays on the Internet beyond our control or knowledge. We will strive to inform customers of possible delays, however we cannot offer any guarantees nor accept any liabilities or consequences caused by these circumstances.
Payment Terms: We accept prepaid credit card and orders
mailed in with check or money-order only. MasterCard and Visa
are accepted. Your credit card will be charged prior to shipment.
Please supply both a phone number and an email address so that
we may contact you if we have questions about your order. Invoices
will be issued when materials are shipped. Billing questions?
Please contact us at 817-866-2536.
State Sales Tax: We collect sales tax where required.
Pricing Policy: Prices in our online catalog supersede
all other prices and are subject to change without notice. Special
pricing and promotions may be offered at certain shows at our
discretion.
Copyright: All publications of MBMA Corporation, its affiliates,
and its associated authors are protected via copyright laws of
the United States of America. Their reproduction, in whole or
in part, by any process, is a violation of copyright law unless
prior written authorization has been obtained from the publisher.
Privacy Statement: The information we collect online is used to improve the content of our site, notify consumers about updates to our site, and by us to contact consumers for marketing purposes. We do not sell, rent, or supply Internet statistics or customer information to any third party. If you supply us with your email address, you may receive periodic e-mailings with information on our products, services, or upcoming events. Just let us know if you wish to have your name removed from our e-mailing list.
Why we might call you: If you supply us with your telephone number or fax number, you may receive telephone contact from us with information regarding orders you have placed on-line or your on-line user account. We will only contact you by phone on an as-needed basis. Your phone number will NOT be used for solicitations.
Cookie Policy: We utilize cookies in order to provide a better shopping experience. We do not collect personal information without your knowledge and permission, nor do we resell or distribute any site visitor data, including information that may be collected as a natural by-product of your visit. A cookie is a small piece of information that is sent to your browser when you access a Web site. There are two kinds of cookies: a session cookie, which is a line of text that is stored temporarily by your computer and is destroyed when you close your browser, and a persistent cookie, which is a more permanent line of text kept by your computer even after your browser is closed. Our shopping cart system may incorporate session cookies to allow our cart to remember what you've purchased as you browse. Most browsers allow cookies to be enabled or disabled by users, but shopping cart functionality may not work correctly if cookies are disabled.
We are glad you stopped in to visit us. ubalm is a unique blend of ingredients formulated to soften and smooth the driest chapped skin.
We have kept our website simple and free from fancy pages for one reason, to get you the facts without a lot of fluff. We would rather spend our time keeping ubalm the best skin cream in existence than spend it keeping up a fancy website.
Please email us your comments on ubalm, our website, or whatever you wish...we would love to hear them!
|